Frequently Asked Questions

About Quotation

How long can I get the quotation?
  • PCB Project: Price reply with in 12 hours
  • PCBA Project:Price reply with in 24-48 hours
How long is my quote valid for?
  • Your quote is valid for 30 days from the date you receive it via email. If you want to confirm the quote is still valid after the expiry date, please contact your sales representative.
What files are required to quote for PCB fabrication?

Gerber file (RS-274-X, or RS-274-D format), it should include following:

  • Trace layer
  • Aperature/D code file
  • NC Excellon Drill File
  • Drill Tool list (if not listed in NC Drill file)
  • Soldermask
  • Silkscreen
  • Readme.txt file
    We can also accept other file, such as .PCB, PCBDOC, BRD, CAM, CAD, ODB++(.tgz), ASC and DXF.

Quantity (prototype, volume production)

Lead time requirements

What files are required to quote for PCB assembly?

For PCBA, please also provide:

  • BOM (.xls, .xlsx)
  • Pick & place file (.xls, .xlsx, .txt, csv)
What files are required for a fully consigned assembly order?

If you are placing a fully consigned assembly order, please provide:

  • Gerber files
  • BOM (.xls, .xlsx)
  • Pick & place file (.xls, .xlsx, .txt, csv)
  • Fabrication and assembly drawings
  • Readme.txt file
How does your privacy policy work?

Best Technology promises not to disclose any design/manufacture files about your project. We can sign NDA with you to ensure the safety of your project.We respect the privacy of all our customers.

Learn more for our privacy policy.

About Manufacturing Capabilities

What is your MOQ (Minimum Order Quantity)?

Our MOQ is 1 PCS.

How about your production capacity?

 we can provide 28900 square meter/month.

About Quality Control

What certifications your company got?

We are certificated with the ISO9001:2015, ISO13485,IATF16949, RoHS and UL.

How do you ensure the quality and reliability?

Our stringent procurement standards, rigorous testing and quality control in all manufacturing processes ensure your expectations in quality will be completely satisfied.

Learn more about quality control for PCB and PCBA .

What can I do if I receive unsatisfied PCB?

Please refer to following steps if you receive unsatisfied PCB:

  1. Contact us about the defect within one week upon receiving the parts.
  2. Send a digital photo and description of the defect.
  3. Our QA engineer will review your request and if the parts are non-conforming per customer specifications or acceptance standard of IPC-A-600 Class2, we’ll process your request.
  4. Upon your approval, we’ll address the problem and re-run your order based on the original order request. There will be no additional charge.
  5. If you request for a refund, we will refund 100% of your order amount, not including shipping cost.

About Lead Time

What is your Standard Turnaround Time?

Lead time depends on your requirements and the complexity of the order and volume ordered.

About Payment Method & Terms

What methods of payment do you accept?

We can accept following payment method:

TT (via bank), Paypal (can use credit card), Western Union, Alipay, WeChat Pay.
Currency: USD, HKD, RMB

What are the payment terms?

For new customers, normally we only accept TT advance (100%, or deposit after PO + balance before shipment). After several times of cooperation, we can offer credit term to our long-term strategic customer, such as Net 15 days, Net 30 Days, Net 45 Days.