Frequently Asked Questions
About Quotation
- PCB Project: Price reply with in 12 hours
- PCBA Project:Price reply with in 24-48 hours
- Your quote is valid for 30 days from the date you receive it via email. If you want to confirm the quote is still valid after the expiry date, please contact your sales representative.
Gerber file (RS-274-X, or RS-274-D format), it should include following:
- Trace layer
- Aperature/D code file
- NC Excellon Drill File
- Drill Tool list (if not listed in NC Drill file)
- Soldermask
- Silkscreen
- Readme.txt file
We can also accept other file, such as .PCB, PCBDOC, BRD, CAM, CAD, ODB++(.tgz), ASC and DXF.
Quantity (prototype, volume production)
Lead time requirements
For PCBA, please also provide:
- BOM (.xls, .xlsx)
- Pick & place file (.xls, .xlsx, .txt, csv)
If you are placing a fully consigned assembly order, please provide:
- Gerber files
- BOM (.xls, .xlsx)
- Pick & place file (.xls, .xlsx, .txt, csv)
- Fabrication and assembly drawings
- Readme.txt file
Best Technology promises not to disclose any design/manufacture files about your project. We can sign NDA with you to ensure the safety of your project.We respect the privacy of all our customers.
Learn more for our privacy policy.
About Manufacturing Capabilities
Our MOQ is 1 PCS.
we can provide 28900 square meter/month.
About Quality Control
We are certificated with the ISO9001:2015, ISO13485,IATF16949, RoHS and UL.
Please refer to following steps if you receive unsatisfied PCB:
- Contact us about the defect within one week upon receiving the parts.
- Send a digital photo and description of the defect.
- Our QA engineer will review your request and if the parts are non-conforming per customer specifications or acceptance standard of IPC-A-600 Class2, we’ll process your request.
- Upon your approval, we’ll address the problem and re-run your order based on the original order request. There will be no additional charge.
- If you request for a refund, we will refund 100% of your order amount, not including shipping cost.
About Lead Time
Lead time depends on your requirements and the complexity of the order and volume ordered.
- The lead time for prototype.
- The lead time for mass production.
- Standard leads times for PCB assembly range from 1 – 15 Days. If BOM purchased by us, and the parts are not in stock,1 week will be added for most cases.
About Payment Method & Terms
We can accept following payment method:
TT (via bank), Paypal (can use credit card), Western Union, Alipay, WeChat Pay.
Currency: USD, HKD, RMB
For new customers, normally we only accept TT advance (100%, or deposit after PO + balance before shipment). After several times of cooperation, we can offer credit term to our long-term strategic customer, such as Net 15 days, Net 30 Days, Net 45 Days.